Absolutely! When you sign up for our trial offer, we'll send you a box to try out for style, comfort, and performance. Our products are 100% satisfaction guaranteed, so you can modify or cancel your subscription anytime.
After your trial, you’ll receive a box of 60 pairs on a regular basis for $54.99. You can customize the frequency of deliveries in your plan based on your needs, and you can adjust anytime. There will be a $4.99 shipping/handling charge for each delivery. Your card will be charged each time your underwear is shipped. And don’t worry, you can cancel at any moment.
Definitely! You can select your delivery frequency before you checkout, and you can modify your plan online at any time.
Absolutely. You can select your delivery frequency before you checkout, and you can modify your plan anytime.
We believe so strongly in Willow underwear that they come with a 100% satisfaction guarantee. Unopened packages of Willow underwear may be returned for up to 30 calendar days after you receive them for a full refund of the product cost, minus S&H and a $9 restocking fee. Shipments must be returned in the unopened, original outer packaging to be eligible for a refund. Just email us at help@hiwillow.com or call us at (316) 888-8355 and we will provide you with a shipping label for your return.
Your first paid order will be shipped 14 days after you place your free trial order to give you the chance to try Willow risk-free.
To modify the size or style of your Willow underwear, sign into your account and go to the “Subscription” page located in the left hand column. Then, select the new size or style of Willow underwear you want to receive.
To change the frequency of shipments in your plan, sign into your account and go to the “Subscription” page located in the left hand column. Then, select a new delivery frequency. You can also choose to skip a shipment on this page as well.
That’s okay! You're in total control. You can cancel your subscription by calling us at (844) 666-5672 between 9AM and 6PM EST, Monday-Friday, excluding holidays. California customers may also cancel their subscriptions via email at help@hiwillow.com
Check out our handy size guide on our product pages or click here. What's my size?
Just login to your account anytime to track your order. Or if you want, give us a call at (316) 888-8355
We currently ship only within the continental United States (excludes Alaska and Hawaii).
Hopefully soon! Sign up here to be one of the first to get Willow international shipments.
We use FedEx shipping so your package should arrive between 1-6 business days.
We charge just $4.99 for the shipping and handling of each delivery.
Unfortunately, no. Once your order ships, we are unable to modify it.
Don’t worry! Just click “Forgot Password” on the user page. We’ll send you a secure link where you can reset your password.
You can send an email anytime to help@hiwillow.com or call us at (316) 888-8355 between 9AM and 6PM EST, Monday-Friday, excluding holidays.
We accept all major credit and debit cards.
Due to the complexity of the current insurance market, we don't work directly with any providers. The best thing to do would be to reach out to your specific insurance company to make sure. However, many of our customers do submit receipts from their account to their insurance company and are able to claim benefits that way.
Contact us at help@hiwillow.com and we’ll send you an invoice for your insurance provider.
Unfortunately, no. But you can pay with any major credit or debit card.
No, multiple uses can cause infection. Willow underwear is powerfully absorbent, but it’s a one-time-use, disposable product.
Our underwear is made from 30% natural fibers with a patented technology for an incredibly dry and breathable feel. Our pads are super absorbent and contain integrated components for fast absorption and full coverage.
We asked ourselves the same question!
We sell Women's underwear in black, sand (light tan), and a variety pack of black, sand, and grey.
We sell Men's briefs in black and a mixed pack of black and grey.
Willow was created to provide comfort and convenience for anyone experiencing urinary incontinence, and we know that postpartum is one of those reasons! Consult your doctor to see if Willow is right for you.
We’re developing both pads and diapers with the same style and performance as Willow underwear. Sign up here to get an early bird look. But, we encourage you to try a free sample of Willow underwear! *wink* *wink*
No, just the flexibility to choose what makes you look and feel best!
For more information, see our About Willow page.
Nope! Willow underwear is available to everyone.
Yes! Willow was made to be both comfortable, safe and effective for day and night.
At Willow, we care deeply about the environment. That’s why our underwear is made from 30% natural fibers and all packaging is minimal and recyclable.
Certainly! Please contact us at doctors@hiwillow.com for more information.
We are working on a special referral program for doctors. Please contact us at doctors@hiwillow.com for more information.
Absolutely! When you sign up for our trial offer, we'll send you a box to try out for style, comfort, and performance. Our products are 100% satisfaction guaranteed, so you can modify or cancel your subscription anytime.
After your trial, you’ll receive a box of 60 pairs on a regular basis for $54.99. You can customize the frequency of deliveries in your plan based on your needs, and you can adjust anytime. There will be a $4.99 shipping/handling charge for each delivery. Your card will be charged each time your underwear is shipped. And don’t worry, you can cancel at any moment.
Definitely! You can select your delivery frequency before you checkout, and you can modify your plan online at any time.
Absolutely. You can select your delivery frequency before you checkout, and you can modify your plan anytime.
We believe so strongly in Willow underwear that they come with a 100% satisfaction guarantee. Unopened packages of Willow underwear may be returned for up to 30 calendar days after you receive them for a full refund of the product cost, minus S&H and a $9 restocking fee. Shipments must be returned in the unopened, original outer packaging to be eligible for a refund. Just email us at help@hiwillow.com or call us at (316) 888-8355 and we will provide you with a shipping label for your return.
Your first paid order will be shipped 14 days after you place your free trial order to give you the chance to try Willow risk-free.
To modify the size or style of your Willow briefs, sign into your account and go to the “Subscription” page located in the left hand column. Then, select the new size or color you want to receive.
To change the frequency of shipments in your plan, sign into your account and go to the “Subscription” page located in the left hand column. Then, select a new delivery frequency. You can also choose to skip a shipment on this page as well.
That’s okay! You're in total control. You can cancel your subscription by calling us at (844) 666-5672 between 9AM and 6PM EST, Monday-Friday, excluding holidays. California customers may also cancel their subscriptions via email at help@hiwillow.com
Check out our handy size guide on our product pages or click here. What's my size?
Just login to your account anytime to track your order. Or if you want, give us a call at (316) 888-8355
We currently ship only within the continental United States (excludes Alaska and Hawaii).
Hopefully soon! Sign up here to be one of the first to get Willow international shipments.
We use FedEx shipping so your package should arrive between 1-6 business days.
We charge just $4.99 for the shipping and handling.
Unfortunately, no. Once your order ships, we are unable to modify it.
Don’t worry! Just click “Forgot Password” on the user page. We’ll send you a secure link where you can reset your password.
You can send an email anytime to help@hiwillow.com or call us at (316) 888-8355 between 9AM and 6PM EST, Monday-Friday, excluding holidays.
We accept all major credit and debit cards.
Due to the complexity of the current insurance market, we don't work directly with any providers. The best thing to do would be to reach out to your specific insurance company to make sure. However, many of our customers do submit receipts from their account to their insurance company and are able to claim benefits that way.
Contact us at help@hiwillow.com and we’ll send you an invoice for your insurance provider.
Unfortunately, no. But you can pay with any major credit or debit card.
No, multiple uses can cause infection. Willow briefs are powerfully absorbent, but it’s a one-time-use, disposable product.
Our briefs are made from natural fibers with a patented technology for an incredibly dry and breathable feel. Our pads are super absorbent and contain integrated components for fast absorption and full coverage.
We asked ourselves the same question!
We sell Men's briefs in black and a mixed pack of black and grey.
We're developing both pads and diapers with the same style and performance as Willow briefs. Sign up here to get an early bird look. But, we encourage you to try a free sample of Willow briefs! *wink**wink*
No, just the flexibility to choose what you like best!
For more information, see our About Willow page.
Nope! Willow is available to everyone.
Yes! Willow was made to be comfortable, safe and effective for day and night.
At Willow, we care deeply about the environment. That’s why our underwear is made from 30% natural fibers and all packaging is minimal and recyclable.
Certainly! Please contact us at doctors@hiwillow.com for more information.
We are working on a special referral program for doctors. Please contact us at doctors@hiwillow.com for more information.
S / M | L | XL / XXL | |
Waist (in.) | 28 - 38 | 38 - 48 | 48 - 62 |
S / M | L/XL | |
Waist (in.) | 28 - 38 | 38 - 48 |